Author Archives: michalmbs

Control Tools

secret consumers How professional are your sales representatives?   How satisfied are you with how the sales department is managed?  How much regular oversight and control do you have at your sales points?  Is the sales process optimal for your organization?  These questions arise from time to time at the managerial level, there are alwaysContinue reading “Control Tools”

Becoming aware

Are you satisfied with your sales, marketing, systems, HR, management and business development?    Where are you located in various categories? It’s important to set aside time, especially in challenging spells such as the Covid-19 era, to stop and check how satisfied and aware you are of the company’s processes and executions, what requires work andContinue reading “Becoming aware”

Branding, your ultimate goal

Branding is you, it’s your face to the world, it’s how you and your business present itself to the outside, and how it’s perceived by the most important evaluators – your customers.In a world dominated by social media and a very cautious and aware empowered consumer, your approach, your practices and your reactions to theContinue reading “Branding, your ultimate goal”

2020 Customer Relation Tips

Exceptional customer service is nothing short of a standard to be working under. It’s the balancing act needed, and the reason a deal, a purchase, a recurring purchase would transpire. It is the reason to make it or bust. The general estimate is that companies in America loose somewhere in the proximity of $75 billionContinue reading “2020 Customer Relation Tips”